In 2015, having a presence on social media is essential, which is why it’s important for every company to start implementing their strategy to gain the trust of existing customers and attract potential ones.
Creating a Facebook page or a Twitter profile can be very useful to showcase your skills and qualities to your target audience, encouraging them to choose your business. However, contrary to what one might think, it is not so straightforward; poor management can be counterproductive, which is why it’s important to have a well-planned strategy behind your posts.
To make the most of this channel, here are the basics of a good social media strategy:
# Goals
Any strategy must start with goals, as different methods and actions are studied depending on what you want to achieve. How should your goals be? Realistic, clear, and, above all, measurable, so that progress can be identified. You probably already have business goals, so it’s good that those related to marketing strategies are consistent with them.
# Choose the Social
Among the available social networks, it’s important to identify which one is best for your business.
You also need to evaluate which channels are most used by your target market and what your competitors are doing to dominate them. Having a benchmark is important; from there, you can start to understand what you think needs improvement, what to avoid, and finally, what to emulate.
# Presence
Deciding how strong your presence should be is important to know how to spread out your posts and how many resources to dedicate to it.
# Content
Once the basics are laid, it’s time to focus on the content to publish, particularly:
- What type of content you want to promote.
- Who you want to reach with each post.
- Who will manage the posts.
- How you intend to promote the content.
# Monitoring
Constantly monitoring and measuring results is essential to know where you started and where you have arrived thanks to your social media strategy. The most suitable analysis programs for this are Mention, Hootsuite, and TalkWalker, Facebook Insights, ideal for knowing when your fans are online, how many are seeing your posts, and who shares or responds, and Google Analytics, which can show how much your web pages are visited.
# Rewrite the strategy
Strategies can be born from careful study, but the most effective ones come from examining already implemented strategies: after monitoring your activities, analyze which ones have been the most profitable and most consistent with achieving your goals and rewrite your social media strategy to follow that path more closely.